Privacy Policy

Information We Collect

Sandip Banerjee Classes collects personal information necessary to provide our educational services. This includes:

• Student Details: Name, Date of Birth, Class, School, and Photograph.
• Contact Information: Email addresses, Phone numbers (Student and Parents).
• Academic Data: Exam scores, attendance records, homework submissions, and progress reports.
• Financial Data: Fee payment history and transaction records (we do not store credit card details).

How We Use Your Data

We use the collected information solely for educational and administrative purposes:

• To personalize your learning experience and track academic growth.
• To communicate important updates via SMS, Email, or WhatsApp.
• To manage fee records and generate administrative reports.
• To maintain a secure proctored environment during online examinations.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. We may use Google Analytics or similar services to understand how visitors interact with our site. You can control cookie settings through your browser preferences.

Third-Party Services

To provide our services effectively, we work with trusted third-party service providers:

• Payment Gateways: For processing online fee payments securely (we do not store card details).
• SMS/Email Providers: For sending notifications and communications to students and parents.
• Cloud Storage: For secure hosting of educational materials and backup of student data.
• These providers may access limited data necessary to perform their services and are bound by confidentiality agreements.

Data Security & Protection

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Our online portal uses encryptions, and access to student records is strictly restricted to authorized faculty and administrative staff only.

Data Retention Period

We retain student data for the duration of enrollment and for up to 3 years after a student leaves the institution for record-keeping and alumni purposes. Academic records, fee payment history, and certificates are maintained as per legal requirements.

Parental Consent for Minors

Since many of our students are under the age of 18, we require parental or guardian consent for data collection and processing. By enrolling your child at Sandip Banerjee Classes, you consent to the collection and use of their information as described in this policy. Parents have the right to review, modify, or request deletion of their child's data at any time.

Online Exam Monitoring & Proctoring

To maintain academic integrity during online examinations, our proctoring system monitors certain activities on your device. We do not record video, audio, or screen content. However, our system:

• Monitors Screen & Tab Switches: Detects when you switch between windows or browser tabs during exams.
• Clipboard Access: Temporarily accesses clipboard to prevent copying/pasting answers.
• Keyboard Restrictions: Blocks certain keyboard shortcuts (e.g., Alt+Tab, Ctrl+C) to prevent unauthorized actions.
• This monitoring is active only during the examination period and is used solely to ensure fair assessment.

Online classes may be recorded for educational purposes and student reference. Students and parents will be notified before any recording takes place.

Marketing & Communication

We do not sell or trade your personal information to third parties. We may occasionally send you information about new courses, scholarship tests, or center events that we believe might interest you. You can opt-out of these communications at any time.

Changes to This Policy

Sandip Banerjee Classes reserves the right to update this privacy policy at any time. We will notify you of any significant changes via the student dashboard or email.